Event

MDT COVID-19 Response

Description
Miami-Dade Transit provides an essential service for many who need access to food, jobs, and care. Miami-Dade County will continue to provide transit service, however in an abundance of caution and for the safety of our employees, riders, and the community, we have made the decision to reduce Miami-Dade Transit services starting Friday, March 20. 
 
The following Customer Service Offices are closed until further notice.
  • EASY Card Financial Center
  • Overtown Transit Village Pass Sales Office
  • Golden Passport Office
  • Transit Service Centers
All transit fares are suspended.
  • Auto reloads for monthly pass customers are suspended.
  • Parking fees at Metrorail stations are suspended.
  • Metrobus customers are required to board through the vehicle’s rear entrance. Accommodations for riders in need of the wheelchair accessible ramp will continue to be made.
 
Service adjustments include changes to Metrorail, Metromover, and Metrobus schedules; and office hours for in-person services. The department continues to urge the community to use public transit for essential trips only.
 
All weekday transit services will be adjusted starting tomorrow, Friday, March 20 as follows.  Weekend services will operate as published and will be monitored closely.

Metrorail
Both the Orange Line and the Green Line of the Metrorail system will continue to operate on weekdays, from 5 a.m. to midnight, with a reduced schedule. Metrorail weekend services will operate as published and will be monitored closely.
 
Adjusted Service Levels:
  • Orange Line: Metrorail passengers heading to the Miami International Airport station will need to transfer at Earlington Heights station to catch the Orange Line train.
  • Green Line: During morning and afternoon peak hours, Metrorail Green Line trains on the mainline traveling between Dadeland South and Palmetto stations will run every 15-minutes.
  • Metrorail weekend services will operate as published and will be monitored closely.
Metromover
The Metromover will continue to operate from 5 a.m. to midnight with an average 7-minute frequency per loop during morning and afternoon peak hours and will be monitored closely to avoid overcrowding of vehicles and stations. Metromover weekend services will operate as published and will be monitored closely.
 
Metrobus
On weekdays, Miami-Dade Transit’s Metrobus system will continue to run weekday routes across Miami-Dade County with reduced frequencies.  Routes with low frequency were not considered for further reduction.
 
Nightly routes 3, 11, 27, 38, 77, 112, 119, 246, and 500 will be suspended until further notice. Patrons will, on 11:59 p.m., Friday, April 10, have the option to use Uber and Lyft along these routes with the ride's cost covered by the county.

Smartphone users should follow the instructions posted at these late-night bus stops to launch either the Lyft or Uber app. If a rider requests a ride to/from a location not within the predetermined area, he/she runs the risk of paying the full trip fare.

Lyft users will need to open the app and enter a promotional code via the left-hand menu under “Promos.” In the space provided, enter the code GONIGHTLY. Details on the promotional code include the service coverage map and other restrictions. When the user is within the coverage zone and requests a ride also within the coverage area, the promotional rate will appear when requesting a ride.

Uber users will input a unique weblink that will direct them to a screen and prompt to accept the voucher by clicking a button. The voucher will only be valid if the user is standing within the specific geographical area where the Metrobus route typically travels, and if the destination is also within the geographical boundary. Once the app determines the voucher is valid and the rider enters an eligible destination, the voucher will appear as a payment method option when he/she requests a ride.

If a rider does not have a smartphone, he/she should use a mobile device to call 786-469-5555 and request a ride. Further communication will be done via text message, including ride confirmation.

Riders requiring wheelchair accessible vehicles should contact 305-871-1111.

 
Metrobus weekend services will remain operating as published and will be monitored closely.
 
Customers are encouraged to use contactless, online, and mobile payment methods to ride transit and our online services and mobile application (Go Miami-Dade Transit) to stay connected.

  • Miami-Dade Transit urges customers to use public transit and Special Transportation Services (STS) services for essential trips only, until further notice. Customers are also encouraged to use contactless, online and mobile payment methods to ride transit and our online services and mobile applications to stay connected.
  • For the safety of employees and customers, American with Disabilities Act (ADA) and STS offices are closed for face-to-face contact. Customers that need assistance should call the Paratransit Call Center at 786-469-5000, Monday through Friday between the hours of 8 a.m. and 5 p.m.
  • Golden and Patriot Passport customers can renew by email at specialpass@miamidade.gov or fax 305-375-1192 by providing copies of the required documents.
  • Lost items can be reported online.
  • Due to recent closings, please contact Sales Outlets partners for any changes. Some Ticket Vending Machine (TVM) locations may be closed. Customers are encouraged to use contactless or mobile payment to ride transit.
 
The following are additional adjustments being implemented:
  • The auto-renewal deadline for our transit Monthly Pass holders has been extended from the 20th of the month to the 27th. Customers who wish to cancel the automatic reload feature for their EASY Card can do so by logging into their account via the Transit Store or Go Miami-Dade app prior to March 27. Once logged in, click on “Manage EASY Card” -  select “Autoload” and then click “Stop.”
  • ADA and Special Transportation Services (STS) offices are closed for face-to-face contact. Customers that need assistance should call the Paratransit Call Center at 786-469-5000, Monday through Friday, between the hours of 8 a.m. and 5 p.m.
  • All Transit Service Centers, Lost and Found, and Golden Passport offices will be open for walk-in customers only on Wednesdays from 8 a.m. to 5 p.m. until further notice. Renewal and replacement requests for a Golden Passport or Patriot Passport can be submitted online.
  • Golden and Patriot Passport customers can also renew by email or fax by sending copies of the required documents to specialpass@miamidade.gov or via fax at 305-375-1192.
  • Transit EASY Card services are accessible online and customers can also call EASY Card Financial Services representatives at 786-469-5151, Monday through Friday from 8 a.m. to 5 p.m.
  • Lost items on a Miami-Dade Transit vehicle or facility can be reported online.
  • Parking facilities at Metrorail stations and Park and Ride lots will remain open.
  • DTPW will continue to follow the latest guidance from the Centers for Disease Control and Prevention (CDC), the Florida Department of Health (FDOH), and the U.S. Department of Transportation’s Federal Transit Administration (FTA), and Miami-Dade County to ensure the actions being taken are comprehensive and appropriate.
Transit riders are encouraged to follow these COVID-19 prevention tips: 
 
health tips for transit riders
 
DTPW is also advising riders and employees to follow the guidelines, recommendations, and actions being taken by Miami-Dade County in response to COVID-19.

For additional information about transit and countywide services during this time, visit miamidade.gov/coronavirus or call 3-1-1.
 
See all Bus Service Changes Below
  • Late night service for rt. 119 will be suspended beginning Fri. 4/10. Riders needing to travel between midnight & 5am visit GoNightly.miamidade.gov for more info.
    ( 4/7/2020 3:08:18 PM)

  • Late night service for rt. 112 will be suspended beginning Fri. 4/10. Riders needing to travel between midnight & 5am visit GoNightly.miamidade.gov for more info.
    ( 4/7/2020 3:08:06 PM)

  • Late night service for rt. 38 will be suspended beginning Fri. 4/10. Riders needing to travel between midnight & 5am visit GoNightly.miamidade.gov for more info.
    ( 4/7/2020 3:07:55 PM)

  • Late night service for rt. 77 will be suspended beginning Fri. 4/10. Riders needing to travel between midnight & 5am visit GoNightly.miamidade.gov for more info.
    ( 4/7/2020 3:07:41 PM)

  • Late night service for rt. 27 will be suspended beginning Fri. 4/10. Riders needing to travel between midnight & 5am visit GoNightly.miamidade.gov for more info.
    ( 4/7/2020 3:07:28 PM)

  • Late night service for rt. 11 will be suspended beginning Fri. 4/10. Riders needing to travel between midnight & 5am visit GoNightly.miamidade.gov for more info.
    ( 4/7/2020 3:07:14 PM)

  • Late night service for rt. 3 will be suspended beginning Fri. 4/10. Riders needing to travel between midnight & 5am visit GoNightly.miamidade.gov for more info.
    ( 4/7/2020 3:06:58 PM)

  • Late night service for rt 500 will be suspended beginning Fri. 4/10. Riders needing to travel between midnight & 5am visit GoNightly.miamidade.gov for more info.
    ( 4/7/2020 3:06:35 PM)

  • Late night service for rt 246 will be suspended beginning Fri. 4/10. Riders needing to travel between midnight & 5am visit GoNightly.miamidade.gov for more info.
    ( 4/7/2020 3:06:05 PM)

  • COVID-19 update: Rt. 297 has adjusted to service every 20-60 minutes all day.
    ( 4/3/2020 4:23:12 PM)

  • COVID-19 update: Rt. 288 has adjusted to service every 15-45 minutes during peak only.
    ( 4/3/2020 4:22:59 PM)

  • COVID-19 update: Rt. 287 has adjusted to service every 30-60 minutes during peak only.
    ( 4/3/2020 4:22:45 PM)

  • COVID-19 update: Rt. 277 has adjusted to service every 24-60 minutes all day.
    ( 4/3/2020 4:22:28 PM)

  • COVID-19 update: Rt. 252 has adjusted to service every 40-60 minutes all day.
    ( 4/3/2020 4:22:15 PM)

  • COVID-19 update: Rt. 204 has adjusted to service every 40-60 minutes all day.
    ( 4/3/2020 4:21:56 PM)

  • COVID-19 update: Rt. 183 has adjusted to service every 15-60 minutes all day.
    ( 4/3/2020 4:21:37 PM)

  • COVID-19 update: Rt. 150 has adjusted to service every 40-60 minutes all day.
    ( 4/3/2020 4:21:21 PM)

  • COVID-19 update: Rt. 137 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 4:21:07 PM)

  • COVID-19 update: Rt. 136 has adjusted to service two AM & two PM trips only per day.
    ( 4/3/2020 4:20:54 PM)

  • COVID-19 update: Rt. 135 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 4:20:35 PM)

  • COVID-19 update: Rt. 120 has adjusted to service every 15-30 minutes all day.
    ( 4/3/2020 4:20:11 PM)

  • COVID-19 update: Rt. 119/S has adjusted to service every 30 minutes all day.
    ( 4/3/2020 4:19:57 PM)

  • COVID-19 update: Rt. 113/M has adjusted to service every 60 mins all day.
    ( 4/3/2020 4:19:43 PM)

  • COVID-19 update: Rt. 112/L has adjusted to service every 25-30 mins on the trunk & hourly to the branches all day.
    ( 4/3/2020 4:19:24 PM)

  • COVID-19 update: Rt. 110/J has adjusted to service every 60 minutes all day.
    ( 4/3/2020 4:19:00 PM)

  • COVID-19 update: Rt. 108/H has adjusted to service every 60 minutes all day.
    ( 4/3/2020 4:18:38 PM)

  • COVID-19 update: Rt. 107/G has adjusted to service about every 30-60 minutes all day.
    ( 4/3/2020 4:10:15 PM)

  • COVID-19 update: Rt. 105/E has adjusted to service about every 30-60 minutes all day.
    ( 4/3/2020 4:09:20 PM)

  • COVID-19 update: Rt. 104 has adjusted to service about every 30-60 minutes all day.
    ( 4/3/2020 4:08:18 PM)

  • COVID-19 update: Rt. 10 has adjusted to service every 45-60 minutes all day.
    ( 4/3/2020 3:58:27 PM)

  • COVID-19 update: Rt. 99 has adjusted to service about every 30-60 minutes all day.
    ( 4/3/2020 3:57:42 PM)

  • COVID-19 update: Rt. 93 Biscayne Max has adjusted to service about every 15-30 minutes during peak periods and 30-60 minutes at other times.
    ( 4/3/2020 3:56:37 PM)

  • COVID-19 update: Rt. 62 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:56:09 PM)

  • COVID-19 update: Rt. 52 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:55:48 PM)

  • COVID-19 update: Rt. 51 Flagler MAX has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:55:23 PM)

  • COVID-19 update: Rt. 40 has adjusted to service every 60 minutes along Bird Road and about every 120 minutes to Miller Road all day.
    ( 4/3/2020 3:54:24 PM)

  • COVID-19 update: Rt. 88 has adjusted to service about every 20-60 minutes all day.
    ( 4/3/2020 3:54:22 PM)

  • COVID-19 update: Rt. 39 has adjusted to service every 60 minutes during peak periods only.
    ( 4/3/2020 3:53:08 PM)

  • COVID-19 update: Rt. 87 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:52:55 PM)

  • COVID-19 update: Rt. 38 Busway MAX has adjusted to service every 20-60 minutes all day.
    ( 4/3/2020 3:52:02 PM)

  • COVID-19 update: Rt. 79 Street Max adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:51:58 PM)

  • COVID-19 update: Rt. 37 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:51:01 PM)

  • COVID-19 update: Rt. 36 has adjusted to service every 40 mins on the trunk and about every 90 mins to the branches (Miami Springs and Dolphin Mall) all day.
    ( 4/3/2020 3:50:18 PM)

  • COVID-19 update: Rt. 77 has adjusted to service every 15-30 in the peak periods and 30-40 minutes at other times.
    ( 4/3/2020 3:49:52 PM)

  • COVID-19 update: Rt. 103/C has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:47:35 PM)

  • COVID-19 update: Rt. 34 Express has adjusted to service every 60 minutes during peak periods only.
    ( 4/3/2020 3:47:31 PM)

  • COVID-19 update: Rt. 73 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:46:40 PM)

  • COVID-19 update: Rt. 75 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:46:09 PM)

  • COVID-19 update: Rt. 33 has adjusted to service every 35-60 minutes all day.
    ( 4/3/2020 3:42:08 PM)

  • COVID-19 update: Rt. 32 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:41:35 PM)

  • COVID-19 update: Rt. 31 has adjusted to service every 40-60 minutes all day.
    ( 4/3/2020 3:41:02 PM)

  • COVID-19 update: Rt 102/B has adjusted to service every 30 minutes on the trunk and about hourly to the Key Biscayne branches.
    ( 4/3/2020 3:34:29 PM)

  • COVID-19 update: Rt. 27 has adjusted to service every 15-30 minutes all day.
    ( 4/3/2020 3:33:42 PM)

  • COVID-19 update: Rt. 22 has adjusted to service every 30-45 minutes all day.
    ( 4/3/2020 3:32:59 PM)

  • COVID-19 update: Rt. 21 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:32:33 PM)

  • COVID-19 update: Rt. 19 has adjusted to service every 30-50 minutes all day.
    ( 4/3/2020 3:30:12 PM)

  • COVID-19 update: Rt. 17 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:29:44 PM)

  • COVID-19 update: Rt. 16 has adjusted to service every 45-60 minutes all day.
    ( 4/3/2020 3:29:26 PM)

  • COVID-19 update: Rt. 12 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:28:49 PM)

  • COVID-19 update: Rt. 11 has adjusted to service every 20-30 minutes to Mall of the Americas and about every 40-60 minutes to FIU all day.
    ( 4/3/2020 3:28:08 PM)

  • COVID-19 update: Rt. 9 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:25:16 PM)

  • COVID-19 update: Rt. 7 has adjusted to service every 30-60 mins on the trunk and 60-120 mins on the branches (Miami Airport Station and Dolphin Mall) all day.
    ( 4/3/2020 3:10:51 PM)

  • COVID-19 update: Rt. 3 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:10:36 PM)

  • COVID-19 update: Rt. 2 has adjusted to service every 40-60 minutes all day.
    ( 4/3/2020 3:10:25 PM)

  • COVID-19 update: Rt. 8 has adjusted to service every 30-60 minutes all day.
    ( 4/3/2020 3:10:12 PM)

  • As of March 26, Rt. 836 will be suspended. This is a direct result of a decline in ridership.
    ( 3/27/2020 4:12:28 PM)

  • As of March 27, Rt. 95 Express Sheridan St. will be suspended. This is a direct result of a decline in ridership.
    ( 3/25/2020 6:47:51 PM)

  • As of March 27, Rt. 95 Express Sheridan St. will be suspended. This is a direct result of a decline in ridership.
    ( 3/25/2020 6:47:08 PM)

  • As of March 27, Rt. 95 Express Broward Blvd. will be suspended. This is a direct result of a decline in ridership.
    ( 3/25/2020 6:46:11 PM)

  • As of March 27, Rt. 95 Express Broward Blvd. will be suspended. This is a direct result of a decline in ridership.
    ( 3/25/2020 6:45:10 PM)

  • As of March 26, Rt. 175 will be suspended. This is a direct result of a decline in ridership.
    ( 3/25/2020 6:43:55 PM)

  • Per Monroe County orders, the Keys are closed to visitors & tourists. Rt. 301 Dade-Monroe Express will service Keys residents & visitors only.
    ( 3/23/2020 5:01:27 PM)

  • Per Monroe County orders, the Keys are closed to visitors & tourists. Rt. 302 Card Sound Express will service Keys residents & visitors only.
    ( 3/23/2020 5:00:45 PM)

  • Starting March 22, all fares for Miami-Dade Transit will be suspended, including parking fees.
    ( 3/21/2020 7:43:14 PM)

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